Question 1

Which ChargeVO charger is right for me?

Accepted Answer

Choose 3.5kW for a standard 16A domestic socket, 7kW if you have a 32A single-phase supply, and 11kW where a three-phase supply is available.

Question 2

Will it work with my electric vehicle?

Accepted Answer

The chargers use a Type 2 connector, which is standard on most EVs sold in India. Please confirm your vehicle's inlet type before ordering.

Question 3

Is installation included?

Accepted Answer

Installation is not included in the product price. We recommend a licensed electrician to verify your supply, earthing and breaker rating.

Question 4

How long does delivery take?

Accepted Answer

Orders are typically dispatched within 2-3 working days. Tracking details are emailed as soon as your order ships.

Question 5

What payment methods do you accept?

Accepted Answer

Payments are processed securely through Razorpay — UPI, cards, net banking and wallets are supported.

Question 6

Can I get a GST invoice?

Accepted Answer

Yes. Add your GSTIN and company name during checkout and the invoice will be issued accordingly.

Question 7

What is the warranty?

Accepted Answer

Warranty duration is listed on each product page and covers manufacturing defects under normal use.

Question 8

How do I track my order?

Accepted Answer

Use the Track Order page with your order number and the email address used at checkout.

Frequently asked questions